Access Terminology
User: User is the person designated by an Organization to use the Z suite application for a specific role. Example: Contact Manager, Incident Manager, etc.,
Role: User Role is a specific role to which a user is assigned and authorized specific information the user is permitted to access, use, share and manage. A user role is assigned to users based on their job title or duties or other criteria. Roles are typically used to present customized versions, or views, of a form template to different types of users.
Access: Access is a method of providing or limiting access based on the roles of individual users within an organization.